Log in to Mobile Banking

• Access your FI's mobile site at https://www.airteller.com/chb and enter your ID and PIN/Password. Choose one of the options below from the Main Menu.
  

Viewing Alerts

• Select Alerts from the Main Menu.

*The Alerts option only displays if you have Alerts to view.

Viewing Transactions

• Select My Accounts from the Main Menu.
• From the list of accounts, select which account you want to view. A summary screen with your Account Balance displays.
• Select Transactions from the summary screen. Transactions from the last 15 days will be displayed in groups of 4 transactions per page. Select the date for transaction details. Select Back to return to the list of transactions.
• From the transaction list select Accounts to return to the list of accounts or Main Menu to return to the main menu.
  

Transferring Funds

• Select Transfers from the Main Menu.
• Choose the account to transfer funds from.
• Choose the account to transfer funds to.
• Enter amounts in the dollars and cents fields and select Submit.
• An indicator that the transaction is sending displays.
• A confirmation message and number display after the transfer is complete.
• A SMS Text Message will be sent to confirm the transfer.

*You can only set up one-time immediate transfers via mobile banking.

Paying Bills

• Select Pay Bills from the Main Menu.
• Select the Payee.
• Select the pay-from account and continue to the next screen.
• Enter amounts in the dollars and cents fields and select Submit.
• An indicator that the bill payment is sending displays.
• A confirmation message and number display after the bill payment is complete.
• A SMS Text Message will be sent to confirm the transfer.
• If you are not currently enrolled in Bill Pay, clicking on the Pay Bills link will present you with the option to request enrollment from your Financial Institution. Follow the on-screen prompts to submit your request for Bill Pay enrollment.

*You can only set up one-time immediate bill payments via mobile banking. Payments will process during the next bill pay processing time.

 

 

Text Message Commands

(Valid SMS Messages)

<5-digit number>	Validation code to be sent when enrolling originally or changing enrollment information
Help	Returns command references
Bal	Returns balance for all enrolled accounts
Bal <account short name>	Returns balance for specified account
Hist	Returns last 4 transactions for all enrolled accounts
Hist <account short name>	Returns last 4 transactions for specifed account
Stop	Disables enrollment for text mobile banking

 

*Note: Messages are not case sensitive

** Note: The mobile short name is the name that will be included in the text to request information for a specific account