CHB provides many ways for you to access your accounts and funds. We are committed to providing our customers with quick, easy and secure banking when they need and where they need it.
24-Hour Telephone Banking
Access your CHB accounts from the privacy and convenience of your home, car or anywhere you have a touch-tone phone.
Telephone Banking allows you to:
- Inquire on account balances
- Verify deposits and ATM / Debit card transactions
- Hear what checks have cleared your account
- Transfer funds from one account to another
- Make loan payments
- Inquire on Interest Rates
The Toll-free number for Telephone Banking is 1-877-736-2265.
ATM / Debit Card Services
CHB MasterMoney Check Card functions as both a debit card and ATM card. It’s a checkbook and ATM card all rolled into one.
- No checkbook to carry
- Use anywhere MasterCard is accepted
- Sale amount automatically deducted from your checking account
- No waiting for check approval
- Convenient and easy to use
The CHB MasterMoney Card works instantly at ATM machines throughout the world displaying any of the logos shown on the back of the card. As a courtesy to our customers, the CHB MasterMoney Card or ATM card can be used for Free at any of M&T Bank’s 1,600 ATM machines. As a debit card, it can be used for purchases everywhere MasterCard is accepted.
The MasterMoney Card is not a credit card. Transactions are deducted from your CHB checking account.
Note: The Debit Card is available only to checking account customers. Application is subject to approval. CHB also offers a basic ATM Card that can be used for cash withdrawals, balance inquiries, and funds transfers at ATM machines.
The Toll-free number to report a Lost or Stolen ATM / Debit Card is 1-866-546-8273.
NetTeller – Online Banking
With NetTeller you get FREE up-to-the-minute information about all of your eligible accounts. Some features of Online Banking are:
- Access and print information on all eligible accounts including loans.
- Review and print transactions and statements.
- Confirm deposits, withdrawals and checks cleared.
- Transfer funds between accounts and make loan payments.
- Download transactions to many financial management programs.
Access is secure and convenient and available 24 hours a day, 365 days a year. (The system may be down periodically for maintenance or for other reasons outside our control.)
Bill Pay – Online Bill Payment Program
Pay your bills online – it’s FREE and convenient! With Bill Pay, your payments are transferred from your CHB checking account to your payee’s account either electronically through the Automated Clearing House (ACH) network or by check via US Mail. With Online Bill Pay:
- You control who the payment goes to, when the bill is paid, and what information prints on the check.
- You can pay one-time bills or schedule recurring payments to pay automatically each month.
- You can pay any person or company in the United States. The next door neighbor, the utility company, the bank or even a child in college.
Safe Deposit Box
A Safe Deposit Box is a secure place to store valuable items and important papers all in one location. It is only accessible to you or your representative, and all of this security is provided for just pennies a day. (Please note that the contents of your Safe Deposit Box may not be fully protected against loss under the insurance coverage maintained by the bank or Safe Deposit Company. For your protection, you may wish to secure your own insurance through an insurance company of your choice.) Safe Deposit Boxes are available at the Monticello, Liberty, Middletown, Ellenville and South Fallsburg offices. For additional information about this service, please contact customer service at your local Branch Office during business hours.
Direct Deposit
Sign up for Direct Deposit for your Social Security or payroll checks and you will no longer need to worry about a lost or stolen check.
With Direct Deposit, you know your money is in the bank! No need to rush to the bank to make your deposit.
